E-Fast Pass Office

Address: 791 S. Zaragoza Rd., El Paso, TX 79927

Hours of Operation:

Monday - Friday: 8:00 am – 12:30 pm (closed for lunch), 1:30 pm – 4:30 pm
Closed Saturdays and Sundays
Closed on City holidays:

New Year’s Day
Martin Luther King Holiday
Cesar Chavez Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans’ Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day

The E-Fast Pass provides a prepaid toll payment option to commercial and passenger vehicles that travel to Juarez using the Stanton and Zaragoza International Bridges. Sign up for this service and receive the E-Fast Pass (a crossing tag) to place on your vehicle’s windshield. Once the E-Fast Pass is placed on your vehicle, you will have access to the E-Fast Pass Personal Vehicle Lane*. The E-Fast Pass tag can also be used in any of the lanes crossing to Juarez using these bridges (Stanton and Zaragoza). The system uses RFID technology (Radio-Frequency Identification) to automate the tolling process. The E-Fast Pass also provides the traveler with a lower toll rate compared to paying cash (see Toll Chart for additional details).

* Personal Vehicle Lane 5 in Zaragoza is an exclusive E-Fast Pass Lane. Access to this lane is subject to traffic availability.

How It Works:

Instructions for E-Fast Pass Registration:

Online Registration:

Register online (https://eptoll.elpasotexas.gov/)
Provide your account and vehicle information as required.
Expect to receive an email within 5 business days from the E-Fast Pass Office with detailed instructions.

In-Person Registration:

Visit the E-Fast Pass Office located at Ysleta-Zaragoza Bridge.
Submit a valid identification with current address and vehicle information to the office staff.
Payment is taken at the time of registration.
Receive your E-Fast Pass (crossing tag):

Upon successful registration, you will receive a crossing tag.
If you registered online, the tag can be mailed to your U.S. address.
If you do not have a US mailing address, you can always come pick up the tag at the E-Fast Pass Office in person (see directions).
If you register in person, you can collect the E-Fast Pass tag at the E-Fast Pass office (see directions).

Affixing the E-Fast Pass tag:

Follow the provided instructions to appropriately affix the crossing tag on your vehicle’s windshield.

Activating the E-Fast Pass tag:

If you registered in person, your tag will be activated prior to you receiving it.
If you registered online and received your tag by mail, do not forget to notify the E-Fast Pass Office that you have received your tag so that it can be activated.

How to notify the E-Fast Pass Office?

Simply send an email to efastpass@elpasotexas.gov, stating you have successfully received your tag and asking to activate it.

Payment Options:

Initial Account Opening:

For passenger vehicles, a minimum credit of $21 is required.
For commercial vehicles, a minimum credit of $100 is required.

Payment Methods:

Payments can be made online using credit cards (Visa, MasterCard and Discover) or via check/money order by mail.
Payments can also be made in-person at the E-Fast Pass Office through cash or check with proper identification, or with Visa, MasterCard, and Discover cards (with a 1.98% service charge).

Additional Information for Cash Payments:

No temporary checks will be accepted.
Only checks drawn on U.S. financial institutions will be accepted.
No third-party checks or payroll checks will be accepted.
All checks received should be dated with the current date. The City will not accept post-dated checks.

Online Account Management:

Access your account online to view recent toll activity, balance, and account information.
Check your balance anytime by calling (915) 212-7540 or through the EPToll website. (https://eptoll.elpasotexas.gov/)
Add money to your account.
View detailed account activity by tag number, print account statements, and make payments conveniently.

Terms & Conditions:

Insufficient Funds: Returned checks for insufficient funds will incur a $30.00 service charge.
Service Charges: A 1.98% service charge is added to credit card payments made in person.
No additional fees for online payments.
Accepted card payments with Visa, Mastercard and Discover.
We do not accept payments with American Express cards.

For any questions, please email us at: efastpass@elpasotexas.gov, or call us at 915-212-7540.