With assistance from TMAC, the City is evaluating each bridge to identify Lean Six Sigma projects that would positively affect the bridge crossing times for commercial vehicles. In the future, similar efforts will be directed to the areas of passenger vehicles and pedestrian crossings. These projects are intended to make improvements at the Ports of Entry and reduce wait times in a safe and secure manner.
This program is a reimbursable program that allows the City of El Paso to pay for Customs and Border Patrol overtime, ensuring all lanes of City-owned ports are staffed during peak hours in an effort to reduce wait times.
El Paso was chosen as one of five cities to participate in this five-year pilot Public-Private-Partnership (P3) Program with Customs and Border Protection. The additional service hours are funded by the tolls travelers pay when crossing the border. The City Council authorized Section 560, which covered the P3 reimbursable fee agreement, in December 2013.
Currently, the City of El Paso’s International Bridges Department manages databases analyzing the P3 Program and all bridge investments to determine the return on investment. The City Council receives reports with the data analysis. The Department endeavors to work around data constraints, develop and update performance measures and implement additional research methodologies to provide a clearer understanding of the benefits of the P3 Program and related projects.
Metropia, a mobile application for traffic and navigation, utilizes real-time and historical traffic data to assist users in planning commutes. The app predicts travel patterns and helps reduce congestion by recommending travel times that avoid peaks in traffic and traffic flow disruptions such as accidents or closures. Because the data is crowd-sourced, an increase in users results in an increase of information and more accurate recommendations.
The City of El Paso and the Camino Real Regional Mobility Authority (CRRMA) teamed up with Metropia to enhance the app and include the El Paso Ports of Entry and the Ciudad Juarez street network. These enhancements will increase data collection related to bridge crossing wait times, help reduce congestion and disseminate information about real-time crossing information. In addition, the enhanced app will allow data to be segmented based on crossing type and direction of crossing. The app will provide bridge operators and affiliated organizations with critical data needed to plan future bridge improvement projects.
The following list outlines some of the benefits of using the Metropia app: