The Bridges Steering Committee is currently working on the following projects:

Bridges Steering Committee

This newly established Committee allows affected agencies, local businesses and other stakeholders to collaborate on ways to solve challenges faced by the region’s ports. The stakeholders utilize Lean Six Sigma methodologies to build relationships and teams that work on the Committee approved projects. These projects are intended to make improvements at the Ports of Entry and reduce wait times in a safe and secure manner.

With assistance from TMAC, the City is evaluating each bridge to identify Lean Six Sigma projects that would positively affect the bridge crossing times for commercial vehicles. In the future, similar efforts will be directed to the areas of passenger vehicles and pedestrian crossings.







Sun City Lights Paseo de las Luces

P3 Program

This program is a reimbursable program that allows the City of El Paso to pay for Customs and Border Patrol overtime, ensuring all lanes of City-owned ports are staffed during peak hours in an effort to reduce wait times.

El Paso was chosen as one of five cities to participate in this five-year pilot Public-Private-Partnership (P3) Program with Customs and Border Protection. The additional service hours are funded by the tolls travelers pay when crossing the border. The City Council authorized Section 560, which covered the P3 reimbursable fee agreement, in December 2013.

Currently, the City of El Paso’s International Bridges Department manages databases analyzing the P3 Program and all bridge investments to determine the return on investment. The City Council receives reports with the data analysis. The Department endeavors to work around data constraints, develop and update performance measures and implement additional research methodologies to provide a clearer understanding of the benefits of the P3 Program and related projects.






El Paso’s P3 Program: Wait Time Impacts and Returns

Metropia Bridge Wait Times

Metropia, a mobile application for traffic and navigation, utilizes real-time and historical traffic data to assist users in planning commutes. The app predicts travel patterns and helps reduce congestion by recommending travel times that avoid peaks in traffic and traffic flow disruptions such as accidents or closures. Because the data is crowd-sourced, an increase in users results in an increase of information and more accurate recommendations.

The City of El Paso and the Camino Real Regional Mobility Authority (CRRMA) teamed up with Metropia to enhance the app and include the El Paso Ports of Entry and the Ciudad Juarez street network. These enhancements will increase data collection related to bridge crossing wait times, help reduce congestion and disseminate information about real-time crossing information. In addition, the enhanced app will allow data to be segmented based on crossing type and direction of crossing. The app will provide bridge operators and affiliated organizations with critical data needed to plan future bridge improvement projects.

The following list outlines some of the benefits of using the Metropia app:

  • Data collection of crossing wait times;
  • Dissemination of real-time bridge wait times;
  • Crowdsourced, real-time data of border crossing conditions;
  • Improved cross-border traffic management and congestion reduction;
  • Provide critical information to bridge operators and agencies in the U.S .and Mexico; and
  • Bridge survey collection tool.

Metropia Bridges App Project Update

Interventions & Projects for Reducing & Measuring Wait Times

A.V.I. Program

The Automatic Vehicle Identification (A.V.I) Program allows frequent travelers to purchase A.V.I. labels for convenient toll paying. The A.V.I. labels are valid for use in Southbound lanes on the Stanton and Zaragoza border crossings. Each A.V.I. label includes a unique barcode associated with the owner’s account, which can be reloaded at the owner’s convenience.

Currently, the labels may be purchased at the Toll Plaza Office, located near the toll booths at the Zaragoza Toll Bridge. The minimum amount of credit that can be placed on an account is $20 for both passenger and commercial vehicles. Participants can purchase the label using cash, check with proper I.D. or credit card, however there is a 1.95% service charge for credit cards.

Program participants can register their account online by emailing their request and account number to The account will be registered and a temporary password will be sent to the participant. Once registered, the account can be accessed at Registering the account online allows participants to check their account balance, activity, monthly statements and make payments. There is no fee charged for payments made online.